Hama

Support

Send a message to the people who run this service.

Last updated August 2026

Support is one-way

You can send a message in, but there is no reply channel inside this service. If you want an answer, include a way to contact you in your message. That contact detail is encrypted together with the rest of what you write.

What we can help with

What we cannot help with

Reporting a security issue

Please describe what you found, how to reproduce it, and what impact you think it has. Give us a reasonable window to fix the problem before making it public, and do not access, modify, or keep other people's data while testing.

Do not include secrets

Never send a password, an encryption key, or the part of a link after the # symbol in a support message. No one here needs them, and sending them would put your content at risk.

Send a message

Everything you type below is encrypted in your browser with the administrator's public key before it leaves your device, contact detail included. The message sits on the server as ciphertext and only the admin panel can open it.

Never put secrets in this form.

Do not send a password, an encryption key, or the part of a link after the # symbol. Nobody here needs them, and they would put your content at risk.

Encrypted on your device before it is sent. 0 of 4000 characters.

The short code only - leave off everything after the # symbol.

Without this we cannot answer at all. It is encrypted with the rest of your message.